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Privacy Notice

Comprehensive Security Checks.

‘Paul Wright Jewellery’ is the trading name for Wright & Co Antiques Ltd., (referred to in this notice as ‘we’ or ‘us’). We believe that security while shopping on the Internet is important and so we endeavour to use comprehensive security checks.
 
Normally, when browsing the web, the URLs (web page addresses) begin with the letters "http". However, over a secure connection the address displayed should begin with "https" - note the "s" at the end. When placing an order we automatically use secure server software (SSL) which encrypts all information you input before it is sent to us. Any webpage requesting your personal details should display an address beginning with "https". This process is constantly being updated to provide the maximum level of security.
 
When submitting your order you are confirming to purchase goods and allowing Paul Wright Jewellery to use your personal details for the purpose of supplying goods. We use information from our interactions with you and other customers and from certain third parties, to help us achieve our goal of providing the highest quality products and services. 
 
Use of Cookies
In compliance with EU e-Privacy directives we advise that we only use cookies that are essential and which improve our users experience. Our cookies don't collect personal information.
 
A cookie is a small text file that is placed on your computer and stores information about how you use our website, in order to provide you the best online experience possible. A cookie is not a computer program and cannot be used to circulate viruses. Therefore, a cookie is not dangerous.
 
A cookie remembers what you have done, including the products you have placed in your basket, your preferences, your account login information, and allows for several other functionalities such as sharing pages on social networks to work. Furthermore, cookies allow us to understand how internet users navigate on our website, what works and what does not, and to make continuous improvements accordingly.
 
By using our website you accept their use including the use of third party web analysis tools or integrated plug-ins on our websites. 
 
Information We Collect
To fulfil your order, you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewellery, for example), if you contact us directly.  This information will be stored on our computer systems and in our manual records.
 
Who is in charge of the protection of your information?
Wright & Co Antiques Ltd. t/a Paul Wright Jewellery (‘Paul Wright Jewellery’, ‘we’ or ‘us’) determine the purposes and means of the processing of your data. 
 
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
 
* As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support.
 
* When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list.
 
* If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law. 
 
* As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.
 
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
 
* Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
 
* Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
 
* Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
 
Please note that any information you post or disclose through your interaction with Paul Wright Jewellery (for example personal data contained in the photos, reviews, stories, comments and videos that you submit) will become public information, and may be available to visitors to our website and to the general public. 
 
With your explicit consent, we may contact you via the contact details provided by you (e.g. by regular mail, email, SMS, telephone or any other electronic means) for marketing and advertising. For example, this includes information related to Paul Wright Jewellery’s products, e-commerce activities, special offers, and promotions as well as information about our national shows and exhibitions. 
 
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally only keep your data for 7 years.
 
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
 
Social Networks
Our website provides you with links to various social networks. If you choose to interact with a social network, your activity on our website or applications will also be made available to social networks such as Facebook, Instagram or Twitter. 
 
If you have logged in to one of these social network sites during your visit to one of our websites, the social network site might add this information to your profile. If you are interacting with one of the Social Plug-ins, this information will be transferred to the social network site. If you do not want this data transfer, please log out of your social network site before entering our website.
 
We cannot influence this data collection and data transfer via the Social Plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.
 
Facebook: http://www.facebook.com/about/privacy/ 
Twitter: http://twitter.com/privacy 
Google +: http://www.google.com/intl/en/policies/privacy/ 
 
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
 
* Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
 
* Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
 
* Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
 
* Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
 
How to Contact Us
Should you have any questions about the processing of your personal details or about our privacy policy, please feel free to contact us. For the purposes of EU data protection law, Wright & Co Antiques Ltd. is responsible for your personal information and our contact details are:
 
Wright & Co Antiques Ltd. trading as ‘Paul Wright Jewellery’.
paul@paulwrightjewellery.com
 
Write an email to our Customer Services
Or call Customer Services at 01789 550780
 
Alternatively you can contact us at: 
Wright & Co Antiques Ltd. t/a Paul Wright Jewellery, P.O. Box 176, Stratford Upon Avon, CV37 6WT
Email: paul@paulwrightjewellery.com. 
 
Additional Information
Paul Wright Jewellery adheres to the fundamental principles of privacy and data protection. We therefore regularly review our privacy policy in order to keep it up to date and compliant with privacy and data protection principles. This privacy policy may be changed from time to time in order to keep pace with new developments and opportunities relating to the Internet and to stay in line with prevailing legislation. Significant changes to the policy will be published on our website along with an updated version of the privacy policy.
 
Please note that Paul Wright Jewellery cannot be held responsible for the content of external websites.