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Repairs & Maintenance

Repairs & Maintenance

Accidents sometimes happen! There will be occasions when your jewellery needs a little attention. Jewellery has a sentimental value that often far outweighs its actual cost, and we understand that. We offer an excellent repair, cleaning and maintenance service. And it doesn't matter where you originally bought your jewellery - we treat everything with complete professionalism.


We can repair and service virtually all of your silver and gold jewellery. Very often we can carry out repairs using the latest laser technology that would not normally have been possible. The work we offer includes:
  • Ring resizing normally £15-50
  • Half 18ct gold new standard shank  £150
  • Full 18ct gold new shank from £250
  • Settings normally £15 per stone
  • Replacing claws (incl. setting) from £25 each
  • Polishing and Rhodium plating from £20
  • Laser repairs from £20
  • Computerized or hand engraving by quotation

Pearl Restringing (between 16 and 20 inches)

  • Uniform knotted £18
  • Graduated knotted £22
  • Uniform plain £15
  • Graduated plain £18


Just like with your car, a regular clean and maintenance service will extend the life of your jewellery. We will check all your diamond and gemstone settings. If anything is loose, we will tighten them. We also professionally clean, polish and rhodium (white gold jewellery) and check for any wear and tear that may need urgent attention. 

What to do next.

If you would like to send us your jewellery to repair or service please notify us first using our contact page details. We will then explain how you should send the items to us using the Royal Mail courier service know as 'Special Delivery". It is perfectly safe to send items this way up to a guaranteed insurance value of £2,500 at a cost of under £10. You will need to provide your return address so that we can send the items back to you once they have been repaired.